In this example, we will prompt the user to enter a number to connect to a certain department within our little IVR system. Voice Trace is an important tool Twilios internal teams use to identify issues with call audio and touch-tone keypresses (DTMF). can have selected TwiML verbs nested within it, such as and. The TwiML verb allows us to collect input from the user during a phone call. It should walk you through the process of buying a Twilio number, and configuring it to receive incoming calls. If you still need to complete this step, check out this guide. This guide assumes you have already set up your web application to receive incoming phone calls. Let's get started! Set up your web application to receive incoming phone calls The code snippets in this guide are written using PHP language features in PHP version 4.3 or higher, and make use of Twilio PHP SDK. By applying this technique, you can create interactive voice response ( IVR) systems and other phone based interfaces for your users. In this guide, we'll show you how to gather user input during a phone call through the phone's keypad (using DTMF tones) in your PHP application. Route calls to your SIP network with an outbound callīuild in-browser calling with the Voice JavaScript SDK Track calls to measure marketing campaign effectivenessīuild a rapid response kit with Voice Conference and broadcastingĬonsume a real-time Media Stream using WebSockets, Python, and FlaskĬapture a payment with and a branded Pay ConnectorĬapture a payment with and a Generic Pay ConnectorĪdd programmability to your existing SIP network
Build an Interactive Voice Response (IVR) phone treeīuild an Interactive Voice Response (IVR) for screening and recording calls
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